Where are you located and when can I contact you?
We are based in India, and our time zone is GMT+5:30. We work for 18 hours from 6 am till 12 o’clock midnight India time.
How can I contact you?
You can contact us online through our website or send us email at either info@picsretouch.com or picsretouch@gmail.com. Our Skype ID is picsretouch and we have also ensured presence on facebook, twitter and other social media platforms.
What kinds of services do you offer?
We offer all kinds of photo retouching services, including product, real estate, fashion, clipping path, background change or removal, and wedding retouching. Besides, we can also be contacted for photo manipulation, photo restoration, photo montage, and special effect services.
How can I send files?
You can send files through dropbox, WeTransfer or FTP. Contact us for our FTP passwords for transfer of large files.
What formats of files do you accept?
We can accept all file formats, including raw images, such as CR2, NEF, CRW, etc.
How can I send payments?
You can send payments through Paypal. We also accept payments through Wire Transfer, Western Union and other methods.
What is the turnaround time?
Our usual turnaround time for normal images is 24 hours. Some images may take more time to process. We will notify you in advance when we will be able to deliver. However, you can make a request for express delivery.